Membership Engagement Officer


Position title:

Membership Engagement Officer


Reporting to:

Executive Secretary, Programme Manager and Network Manager, CPDE Co-Chair for Membership and Governance

Position purpose:

IBON International responds to international demand to provide support in research and education to peoples’ movements and grassroots empowerment and advocacy and links these to international initiatives and networks. IBON International initiates and implements international programmes, develops and hosts international networks, initiates and participates in international advocacy campaigns, and establishes regional and country offices where necessary and appropriate. IBON is the fiscal sponsor of the CSO Partnership for Development Effectiveness (CPDE) programme and hosts the CPDE Global Secretariat.

The Membership Engagement Officer is responsible for coordinating platform efforts on membership engagement, and organisational development, and leading efforts for CPDE’s outreach efforts to other CSOs. The officer works directly with CPDE regional and sectoral partners, as well as working group members to drive the capacity development initiatives of the platform at the global and regional levels. S/he will be the main contact point for members on organisational development and learning events. The Officer will ensure that CPDE, across its different initiatives, continues to provide meaningful opportunities for engagement to the diverse range of organisations that it convenes, by remaining responsive and attentive to changing needs and priorities.

S/he will work with the Network Manager in overseeing coordination of all units in the implementation of CPDE’s mandate, and members of the Global Council in consolidating membership and strengthening internal participation. S/he will work with the CPDE Policy Team to ensure that our members understand and engage our policy objectives, and that their realities are amplified by these objectives. S/he will work with the Communications Officer and the Webmaster in establishing internal communications and knowledge sharing mechanisms. S/he will work with the Planning, Monitoring and Evaluation Officer in overseeing the implementation of capacity building activities on research, advocacy and mobilisation.

The successful candidate will be a coordinator, trainer and facilitator who is able to conduct quality consultations, facilitate among CSOs and CSO networks and manage networks. S/he will be familiar with the emerging discourses on aid and development effectiveness and experienced in working with diverse civil society organisations.     S/he will need to speak and write English to a very high standard. A working knowledge of French and/or Spanish will be desirable.

Key contacts:

·       Focal persons from constituencies, formations, and implementing units and funding agencies
·       Membership Committee
·       Coordination Committee and Global Council members
·       Global and Unit Secretariats
·       CPDE WGs leads/chairs

Issue date and deadline


Application deadline:

Location of work

Manila (Negotiable)

Contract duration

One year with 6 months probation; renewable until end of 2018


Key responsibilities

Key elements

% time

Members engagement and services

·     Develop strategies to ensure engagement and consolidation of existing members, and outreach to prospective members

·     Follow-up with members on a periodic basis to stay abreast of new developments, new and evolving needs, etc.

·     Track member participation in different CPDE events

·     Serve as staff support person for the Membership Committee

·     Support the CPDE Co-chair for Membership and Governance, in carrying out her/his functions to the platform

·     Monitor compliance of members to different platform protocols, e.g. Protocol on the Ways of Working, Information Protocol, Implementing Country Focus

·     Serve as reference person on issues related to the implementation of the Protocols

·     Respond to enquiries about membership at CPDE and do needed follow-up

·     Manage the member sign-up page of the CPDE website

·     Manage and update lists of membership database, etc.

·     Carry out all decisions made by Coordination Committee and Global Council in relation to membership engagement


Coordination with CPDE units

·     Coordinate the work and operations of CPDE units, in particular close collaboration with respective secretariats and focal organisations

·     Ensure periodic meetings and assessments with units to discuss challenges, as well as build unities around constituency operations

·     Liaise between the members and the Global Secretariat on matters in relation to membership and coordination


Capacity development on policy research, advocacy and mobilisation

·     Track progress of CSO Partnership capacity on policy research, advocacy and mobilization against the Organisational Capacity Assessment (OCA)

·     Develop guidelines, tools and resources to facilitate implementation of OCA recommendations of CPDE constituencies

·     Ensure the availability of appropriate learning materials necessary for the conduct of capacity development activities on policy research, advocacy and mobilization

·     In terms of the implementation of the Istanbul Principles, coordinate with the Working Group on CSO Development Effectiveness in line with the implementation of constituencies of the Istanbul Principles and International Framework, especially at the global and regional levels


Country work

·     Serve as focal point for platform initiatives on country work, in particular develop support and monitoring mechanisms, consistent with the CPDE Country Focus Document


Outreach to new Constituencies


·     Implement decisions of the Global Council on constituency expansion

·     Ensure that expansion of constituencies is in keeping with the criteria, process and mechanisms set-forth by the Outreach Committee


Internal communications and knowledge sharing

·     Work with the Network Manager and Communications Officer/s in ensuring dissemination of information related to outreach and capacity development activities

·     Facilitate sharing of resources among and between sectors and regions relevant to capacity development and outreach



·     Draft narrative/progress, assessment and other relevant reports related to Membership and Capacity Development component of the EC Project for submission to the Planning, Monitoring, & Evaluation Officer and EC Project Manager

·     Liaise with and advise Project Manager, Co-chairs, CC and GC on the results of the capacity development and outreach of the EC Project

·     Any other tasks assigned by the IBON Executive Director, CPDE Executive Secretary, Programme Manager, and Network Manager that will further the position objective




Person specifications: experience, skills and knowledge

1) Essential experience:        
§  At least five years of relevant professional experience in capacity/organisational development and outreach work
§  At least three years experience in a development post
§  Facilitating meetings and training
§  Experience in working with diverse CSOs
§  Experience in work in a developing country and/or experience working with organisations from the Global South

2) Desirable experience:
§  Involvement in international network/s
§  Involvement in international campaigns
§  Capacity development and outreach

3) Required aptitude, skills and knowledge:
§  Demonstrated facilitation skills and network coordination skills
§  Demonstrated communications skills
§  Understanding current debates on development effectiveness policies
§  Excellent inter-personal skills
§  Ability to work in a multi-cultural milieu and to work collaboratively with non-government organisations worldwide
§  A very high standard of spoken and written English
§  Computer literate and familiar with Word, Excel, Powerpoint and Outlook

4) Desirable aptitude, skills and knowledge:
§   Understanding current debates on aid and development effectiveness policies
§   Research skills
§   Social media literate
§  Working knowledge of French or Spanish.

5) Willingness to travel

 6) Commitment to CPDE’s purpose and objectives



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